Food Quality Assurance Team Leader

As a leading international food wholesaler, we at METRO are specialized in catering to the needs of hotels, restaurants, caterers (HoReCa), independent merchants (Traders), and more. We are also more than a supplier which inspires the gastronomy sector in more than 30 countries with approximately 15 million customers worldwide! Our unique multichannel mix offers the flexibility of purchasing goods in-store or via our digitally connected Food Service Distribution (FSD) delivery. With its 34 years presence in our country, METRO Türkiye is operating in 20 cities, with 36 stores and over 4.000 employees.

We are a purpose driven company; we value Turkish cuisine and develop our community by supporting our chefs, leading the market with several sustainability projects, diverse and inclusive structure, digitalization projects, agile innovative approaches and pioneer the sector.

We furthermore take pride in our commitment to diversity, equity and inclusion at METRO Türkiye with our movement «Muftağımızda Eşitlik Var (MEV)». We aim for a more equal and more inclusive future with the diversity of our employees whose gender, place of birth, age, lifestyle, religion, perspective, experience and talents differ from each other.

We place diversity, equity and inclusion at the center of our business strategy and implement our recruitment policies accordingly by creating equal employment opportunity for all.

*METRO Türkiye is one of the WEPs Signatories.

• Listing own brand (OB), supplier brand and Metro's own imported products in accordance with legal regulations, customer expectations and company demands, and carrying out periodic checks.
• Organizing/carrying out supplier audits in terms of food and product safety, social compliance and sustainability or monitoring the currency of supplier certificates.
• Managing non-conformities detected in internal and external audits in the store.
• Supporting the implementation of food safety management systems such as IFS Wholesale and IFS Logistics.
• Following up customer complaints regarding food safety and quality regarding products, requesting corrective action from suppliers when necessary, and informing stores and categories.
• Following up customer complaints regarding food safety and quality regarding products, requesting corrective action from suppliers when necessary, and informing stores and categories.
• Following the legal regulations and meeting the requirements regarding the sale and marketing of the food products that one is responsible for.
• Taking part in special projects related to food safety, sustainability and quality regarding food product groups that one is responsible for.
• Leading and managing the team, supporting their development, assessing performance, and ensuring training needs are met.

• Bachelor’s degree in Food Engineering, Veterinary or related fields.
• Minimum 5 years of similar experience.
• Experience in team management.
• Quickly adapting Metro Turkey’s business activities and working methods.
• Knowledge of food production processes, food safety, food microbiology, food regulations.
• Knowledge of international GFSI food safety management systems and sustainability management systems (RSPO, MSC, ASC, etc.) certifications.
• Proficiency in written and spoken English.
• Knowledge of MS Office applications.
• Dynamic and systematic working and mobility.
• Strong analytical and problem solving skills.
• A self-motivated team player with strong interpersonal and communication skills.

METRO's Head Office follows a hybrid working model! We work remotely on Fridays, giving you the flexibility to work from anywhere. Plus, each year, you can choose two additional weeks to work remotely on your own terms!