Quality Assurance Executive (Non-Food/Near Food)

As a leading international food wholesaler, we at METRO are specialized in catering to the needs of hotels, restaurants, caterers (HoReCa), independent merchants (Traders), and more. We are also more than a supplier which inspires the gastronomy sector in more than 30 countries with approximately 15 million customers worldwide! Our unique multichannel mix offers the flexibility of purchasing goods in-store or via our digitally connected Food Service Distribution (FSD) delivery. With its 34 years presence in our country, METRO Türkiye is operating in 20 cities, with 36 stores and over 4.000 employees.

We are a purpose driven company; we value Turkish cuisine and develop our community by supporting our chefs, leading the market with several sustainability projects, diverse and inclusive structure, digitalization projects, agile innovative approaches and pioneer the sector.

We furthermore take pride in our commitment to diversity, equity and inclusion at METRO Türkiye with our movement «Muftağımızda Eşitlik Var (MEV)». We aim for a more equal and more inclusive future with the diversity of our employees whose gender, place of birth, age, lifestyle, religion, perspective, experience and talents differ from each other.

We place diversity, equity and inclusion at the center of our business strategy and implement our recruitment policies accordingly by creating equal employment opportunity for all.

*METRO Türkiye is one of the WEPs Signatories.

• Ensuring to list own brand (OB) and Metro's own imported products in accordance with legal regulations, global quality standards, customer expectations and company demands, and carrying out periodic checks.
• Setting up quality analysis and supplier audit plans by making risk assessment on products and supplier level
• Organizing/carrying out supplier audits in terms of food and product safety, social compliance and sustainability or monitoring the currency of supplier certificates.
• Preparing product specification and checking product labels in accordance with legal regulations, customer expectations and company demands
• Managing non-conformities detected in analysis, internal and external audits in the store.
• Creating supplier scorecards, informing categories on supplier performance results.
• Following up customer complaints regarding product safety and quality regarding products, requesting corrective action from suppliers when necessary, and informing stores and categories.
• Following the legal regulations and meeting the requirements regarding the sale and marketing of the local sourced and imported products that one is responsible for.
• Taking part in special projects related to product safety, sustainability and quality regarding the product groups that one is responsible for.
• Supporting the implementation of quality management systems such as IFS Wholesale and IFS Logistics.
• Preparing weekly reports on OB projects, monthly and annual reports on customer complaints, withdrawals and official audits

• Bachelor’s degree in Textile Engineering, Chemical Engineering or Chemistry.
• Minimum 2 years of relevant experience.
• Quick adaptability to Metro Turkey’s business activities and working methods.
• Knowledge of production processes, product safety and regulations to non-food and near-food products such as detergents and cosmetics.
• Knowledge of international product safety and quality management systems (BRCGS CP, IFS HPC etc.), social compliance standards (amfori BSCI, Sedex, etc.) and sustainability management systems (FSC, PEFC, RSPO etc.) certifications.
• Fluency in written and spoken English.
• Knowledge of MS Office applications.
• Dynamic, systematic working and mobility.
• Strong analytical thinking and problem-solving skills.
• A self-motivated team player with strong interpersonal and communication skills.
• No restrictions to travel; valid driving license required.

METRO's Head Office follows a hybrid working model! We work remotely on Fridays, giving you the flexibility to work from anywhere. Plus, each year, you can choose two additional weeks to work remotely on your own terms!