Sales Coordination Manager (Bonveno)

METRO is a global food company which inspires the gastronomy sector in more than 30 countries with 678 stores serving more than 17 million customers all around the world!

With its 34 years presence in our country, METRO Türkiye is operating in 20 cities, with 36 stores and 4.500 employees.

We are a purpose driven company; we value Turkish cuisine, develop our community by supporting our chefs, leading the market with several sustainability projects, diverse and inclusive structure, digitalization projects, agile innovative approaches and inspire the sector.

METRO Türkiye is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, color, religion, sex, national origin, sexual orientation, disability, or gender identity.

We are looking for a Sales Coordination Manager for our new brand Bonveno. Bonveno is a new generation retail initiative that offers solutions beyond grocery shopping to its customers. This position will be reporting to Head of Bonveno Operations.

• Manage the opening, setup, and inventory processes of operational stores within the Sales Operations Department.
• Develop and follow up on operational procedures for field teams.
• Manage all processes and needs that arise within the existing ERP system.
• Track all purchases for stores within the network.
• Ensure interdepartmental coordination and regularly communicate the outcomes to field teams.
• Monitor the processes of new projects alongside existing ones.
• Be involved in commercial planning processes, provide guidance and track field developments with effective reporting.
• Effectively monitor regional and store-specific performance.
• Monitor store financial and profitability processes (bank, cash, inventory, stock, etc.).
• Track customer relations processes (complaints, satisfaction, etc.).

• Experienced with over 10 years in the food retail industry.
• Strong problem-solving, analytical thinking, and coordination skills.
• Experience and background in small-scale retail operations.
• Technical knowledge and skills related to ERP system operations.
• Proficiency in Microsoft Office programs.
• Strong reporting and analytical abilities.
• Able to work in a team and adapt to a dynamic work pace.
• Strong verbal and written communication skills, with a collaborative work style.
• Planning and organizational abilities.
• Proficiency in English (preferred).

Head Office Working Model is Hybrid in METRO, We're working remotely on Fridays. You can work from anywhere on that day!